Here at Filiplay, we value your privacy and personal data is of great importance to us. Our Privacy Policy was created with transparency and security in mind, so you can feel confident engaging with our platform. This policy stipulates how we gather, utilize, and protect your data while complying with local laws and regulations concerning data privacy in the Philippines.

Introduction – Our Commitment to Your Privacy

Why your data security is our top priority

Filiplay cares for its users more than itself, and that is why we understand why privacy has to be secured most. Nowadays, where everything happens online, ensuring the personal information of all our users is something that we easily commit to. Trust is something that we understand and work hard to build with our players, which is why we ensure that their data is never mishandled and no trust is broken.

Compliance with data protection laws in the Philippines

As a Philippine-based gaming platform, we operate in compliance with local laws, including the Data Privacy Act of 2012 and for its implementing rules and regulations. We have put in place strong policies and procedures that make certain, to the greatest extent, that your information can and will be collected, processed, and stored legally.

What Information We Collect & How We Use It

Personal Information We Gather

User account details (Name, Email, Contact Info, etc.) With Filiplay, you’ll get a distinct experience tailored to your needs. To achieve this, we gather some basic information including but not limited to your name, email address, and contact information. These data points are essential for us to identify you, create a user account, and ensure safe transactions on the site.

Payment and transaction history To better serve you, we also collect details regarding your payment methods and past transaction information during deposits, withdrawals, and other financial activities. This information is important for maintaining the security of our interface, guarding against potential fraud, and ensuring correct [{literal|factual}financial]{factual} reporting.

How We Use Your Data

To achieve secure transactions Whenever you create an account, we go through a detailed verification process, which, in turn, allows for secure transactions. Your personal details aid in the identification of individuals, and in doing so, eliminate the chance of any unauthorized access to your account. From our side, this also helps stop any fraudulent motions and keeps all activities safe.

To personalize user experience and promotions, Your data may also be used to enhance your engagement with our platform, so that we may deliver more relevant content to you. offers, special recommendations, and targeted promotions can be provided on Filiplay.

How We Secure & Store Your Data

We at Filiplay ensure that our customer’s private information is kept safe with us. Data protection during transmission is done through the use of encryption technology such as SSL (Secure Sockets Layer), which is applicable industry-wide. In addition, our systems and servers have a perimeter that consists of firewalls and other security measures that grant no access to unauthorized individuals.

The level of access to personal information is carefully managed to ensure that only a limited number of employees have access. Authorized employees with legitimate business needs are subject to confidentiality agreements, regular training on best practices for data protection, and limited access to the information.

Third-Party Data Sharing & Cookie Policy

Who do we share data with (e.g., payment providers, security auditors) 

We keep an internal record of all third parties such as payment providers and security auditors. With your consent, we may distribute your data to our external service providers like payment processors, which enable us to manage payments and transactions on our platform. These partners are thoroughly vetted to ensure that they have measures for protecting users’ data as we do at Filiplay.

Moreover, we might share non-individualized or combined data sets with outside service providers for analytic purposes, security checks, and compliance testing. In these instances, you are not personally identifiable, and the information shared is aimed at enhancing our platform and services.

How cookies are used for security and analytics

Filiplay has a privacy policy on the use of cookies. It uses cookies, which are small text documents placed on your device by our platform that enhance your experience. These cookies are used for several things like:

• Protecting your account and transactions
• Customizing content and advertisements
• Monitoring website usage and user activity
• Optimizing the effectiveness and efficiency of our platform

Cookies can also be managed or disabled on your web browser. Please note that some services and features offered by Filiplay may not work properly if you choose to block or limit the use of cookies.

Your Rights & How to Contact Filiplay for Privacy Concerns

Right to access, modify, and delete personal data

Issues with a right like this one might seem like a privacy infringement to some people. For users of Filiplay, you retain the right to access, update, or erase the personally identifiable information that the application has. In case you want to access these rights, all you need to do is contact the data privacy officer in charge as per the details below.

We will work on your request respond within a reasonable period, and carry out the actions that are relevant to your request as far as the law and our internal operations permit.

How to reach Filiplay for privacy-related issues

Reaching Filiplay for all issues related to privacy can be done by simply clicking on the link provided. In the instance that you have questions, complaints, or any other queries regarding the handling of your personal information, be sure you do not hesitate to contact us. You can reach us at:

Filiplay Data Protection Officer Email: [email protected] Address: 123 Main Street, Manila, Philippines

At this point, you can rest assured knowing that all your privacy inquiries will be addressed and that your rights will be respected by applicable data protection laws.

Changes to Our Privacy Policy

Filiplay, from time to time, may modify or update our Privacy Policy deeming these alterations necessary to address changes in our practices, technologies, legal requirements, or for any other reason. We will update you if significant changes are made to this policy by contacting you by mail or by posting a notice on our website.

To ensure we are protecting your information in our best interest, we encourage you to check the policy widely. The “last updated” date on the top of the policy is when the information was last modified.

Conclusion – Your Privacy is Our Priority

Filiplay takes offers the highest standards of data protection and privacy most especially for user accounts. We understand that there is a lot of trust that comes from our users, and as such, we always ensure that we remain accountable as well as being transparent in all our dealings concerning the information you provide us with.

We work hard to create a safe and secure environment by implementing stringent security features, abiding by data protection laws set forth, and safeguarding your rights as a user of our gaming platform. Your privacy is essential, and we make it a point to adopt policies and practices that aim to further protect your data.

We recommend that you read this privacy policy thoroughly and reach out if there are any questions or concerns. With your help, we can strive to build a great gaming community that everyone can trust and that protects everybody’s information and their privacy.